Express/implied consent, identification and unsubscribe requirements for commercial electronic messages.
CASL anti-spam, PIPEDA and consent: the framework for transactional and commercial delivery to Canadian consumers
The CRTC enforces CASL — Canada's Anti-Spam Legislation — while the Office of the Privacy Commissioner (OPC) administers PIPEDA, the federal private-sector privacy law. Commercial electronic messages require express or implied consent and a working unsubscribe mechanism. 4notify records the consent basis and runs the CASL check at the API edge on every delivery.
Section 1 — Pursuant to Canada's Anti-Spam Legislation and the Personal Information Protection and Electronic Documents Act (PIPEDA), this Proclamation governs consent management for electronic delivery to Canadian recipients.
Federal private-sector privacy: consent, safeguards, access and accountability principles.
Mandatory report to the OPC and notification to affected individuals where a breach poses real risk of significant harm.
Consent basis recorded per delivery
Every envelope carries its CASL basis (express consent, implied consent, or transactional exemption); the basis is set in the template record.
CASL commercial consent check
Commercial messages are checked for valid consent at the envelope level; messages without consent are blocked at the API edge.
Access and withdrawal within deadlines
PIPEDA access requests and consent withdrawals propagate through 4notify within 24 hours; the suppression list updates across all carriers and the email gateway.
Breach-of-safeguards webhook
Any envelope-level incident triggers a webhook to the controller's privacy officer within one hour, supporting OPC reporting deadlines.
json
{
"event": "delivery.consent_envelope",
"controller_id": "CA-CTRL-12345",
"casl_basis": "express_consent",
"consent_record": {
"consent_id": "CASL-2026-001234",
"consent_date": "2025-09-14",
"unsubscribe_present": true
},
"delivery": { "channel": "email", "template": "promo_v2" },
"suppression_check": "passed"
}Hello, Your marketing consent has been withdrawn as of today. You will no longer receive marketing emails, but transactional notifications (order confirmations, delivery alerts) will continue. To exercise your other PIPEDA rights, contact: [email protected]
- CASL consent register current and timestamped
- Privacy officer / accountability contact configured
- CASL consent stored for every commercial delivery
- Breach-of-safeguards webhook reachable within one hour
4notify is the only A2P provider that stores the CASL consent basis on every envelope, propagates withdrawals across all carriers in under 24 hours and fires a breach-of-safeguards webhook to support OPC reporting deadlines.
Does CASL consent apply to SMS as well?
Yes — CASL covers all commercial electronic messages: SMS, email and instant messaging. Each requires a valid consent basis and a functioning unsubscribe mechanism.
What happens if a controller has no recorded consent?
4notify blocks commercial delivery at the API edge until a valid CASL basis is supplied; transactional delivery (e.g. order confirmations under the exemption) remains available.
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