The Kenya Gazette
4notify Kenya · Published by Authority
GAZETTE NOTICE · Kenya Railways · NTSA · BRT
Gazette No
KG-KE-007
Date
2026-05-27
Status
In force
Category
Transport

Madaraka Express SGR, Nairobi matatu/BRT and NTSA: mobility notices for the Kenyan commuter

Hundreds of thousands of Kenyans travel daily; the Madaraka Express SGR links Nairobi and Mombasa, the matatu and emerging BRT corridors move the capital, and the NTSA governs road transport. 4notify integrates with open mobility data, Kenya Railways and the NTSA and delivers disruption and transport notices to the customer's preferred channel.

PushSMSEmail
Preamble

Section 1 — IN EXERCISE of the powers conferred by the National Transport and Safety Authority Act, 2012 and the Kenya Railways Corporation Act (Cap. 397), this Gazette Notice is issued concerning the delivery of mobility notices.

Statutory basis
National Transport and Safety Authority Act, 2012

Framework for road transport, licensing and the NTSA mandate.

Kenya Railways Corporation Act (Cap. 397)

Duty of the rail operator to inform of disruptions and timetable changes.

Implementation
01

Open data + Kenya Railways subscription

4notify subscribes to open mobility data and the Kenya Railways SGR feed; customer-side latency < 90 seconds.

02

Route / station preference

The customer saves a service (e.g. "Madaraka Express Nairobi–Mombasa") or a station pair; they only receive disruptions that affect them.

03

Booking and departure reminder

SGR ticket holders receive a departure reminder; matatu/BRT corridor riders receive disruption notices for their saved corridor.

Delivery envelope
json
{
  "event": "mobility.disruption",
  "operator": "kenya_railways",
  "service": "madaraka_express",
  "direction": "nairobi_mombasa",
  "affected_segment": ["Nairobi Terminus", "Mtito Andei"],
  "severity": "high",
  "channels": ["push", "sms"]
}
Sample message
PushSubject: Madaraka Express: high delay

Kenya Railways Madaraka Express Nairobi–Mombasa: high delay between Nairobi Terminus and Mtito Andei. Estimated recovery 7:30 pm. Alternative: check the next departure.

Compliance checklist
  • Open mobility-data API key in force
  • Kenya Railways SGR feed subscription active
  • Customer route / station preference captured
  • Departure-reminder schedule synchronised
The 4notify difference

4notify is the only A2P provider that unifies open mobility data, the Madaraka Express SGR and NTSA road alerts into a single envelope, with per-customer service or corridor preference.

Frequently asked questions
How fast do disruption notices arrive?

From the open-data feed to the customer's handset, P50 is under 90 seconds; the Kenya Railways feed may be slower owing to the upstream source.

Can I subscribe to a matatu or BRT corridor?

Yes — riders subscribe by corridor; SGR travellers subscribe by service and travel date for departure reminders.

Published
4notify Operations Department
2026-05-27 · KG-KE-007

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