Indaba
4notify South Africa · Government Gazette
OFFICIAL · Gautrain · MyCiTi · Metrorail · SANRAL
Indaba No
IND-ZA-007
Date
2026-05-27
Status
In force
Category
Transport

Gautrain disruptions, MyCiTi Cape Town, Metrorail Gold Card and e-toll notices for South African commuters

Millions of South Africans commute daily on the Gautrain, MyCiTi in Cape Town, Metrorail and the Gauteng road network. The SANRAL e-toll system processes account balances and gantry passages. 4notify integrates with transit open data, Gautrain, MyCiTi and SANRAL and delivers disruption and toll alerts on the commuter's preferred channel.

PushSMSEmail
Preamble

Section 1 — In terms of the National Land Transport Act 5 of 2009 and the SANRAL Act 7 of 1998, this Indaba is convened on the delivery of transport notifications.

Statutory basis
National Land Transport Act 5 of 2009

Authority for public-transport information and integrated ticketing across modes.

SANRAL and National Roads Act 7 of 1998

Toll-road operation and the obligation to inform account holders of balances and passages.

Implementation
01

Transit open data + Gautrain feed

4notify subscribes to transit open data and the Gautrain information feed; delay to the commuter is under 90 seconds.

02

Route / station preference

Commuters save a route (e.g. "Gautrain Sandton-OR Tambo") or a station pair; only relevant disruptions are sent.

03

E-toll account reminder

Registered vehicle holders receive an end-of-day reminder when the balance is low or there is an unpaid passage.

Delivery envelope
json
{
  "event": "transport.disruption",
  "operator": "gautrain",
  "line": "north_south",
  "direction": "sandton_or_tambo",
  "affected_station": ["Marlboro", "Rhodesfield"],
  "severity": "high",
  "channels": ["push", "sms"]
}
Sample message
PushSubject: Gautrain: major delay

Gautrain Sandton-OR Tambo: major delay between Marlboro and Rhodesfield. Expected recovery 19:30. Consider the Gautrain bus feeder as an alternative.

Compliance checklist
  • Transit open-data API key valid
  • Gautrain information feed subscription active
  • Route / station commuter preference captured
  • SANRAL e-toll vehicle list synchronised
The 4notify difference

4notify is the only A2P provider that combines transit open data, Gautrain, MyCiTi and SANRAL e-toll into a single envelope with route/station commuter preference.

Frequently asked questions
How fast are disruption alerts?

From the transit open-data source to the commuter's phone the P50 latency is under 90 seconds; upstream feeds such as Metrorail may be slower.

Can e-toll alerts be subscribed to without owning a vehicle?

Yes — fleet operators and car-rental companies subscribe by registration plate; individual commuters subscribe with their own plates.

Convened by
4notify Operations Office
2026-05-27 · IND-ZA-007

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