Monitoring & Reporting

Track delivery, opens and message performance in real time, with automated alerts and detailed logs.

Deliverability Dashboard

Delivery rate, bounce and spam monitored in real time.

  • Graphical overview: delivered, bounced, deferred, spam
  • Breakdown by channel: email, SMS, WhatsApp, webhook
  • Current vs. previous period comparison
  • Automatic alerts when rate drops below configured threshold
  • Domain and IP reputation monitoring

Open Tracking

Monitor open rate and click rate with heatmaps.

  • Pixel tracking for email open rate
  • Click tracking with automatic UTM parameters
  • Link heatmap: which CTA performs best
  • Device and client breakdown (mobile vs. desktop)
  • Geo-tracking: where messages are opened

Detailed Logs

Complete history of every sent message with timeline.

  • Per-message timeline: queued → sent → delivered → opened → clicked
  • Filter by status, channel, recipient and period
  • CSV/JSON export for external analysis
  • One-click manual resend from interface
  • Configurable log retention (30/90/365 days)

System Alerts

Automatic notifications when indicators drop below thresholds.

  • Configurable thresholds per channel and metric
  • Alerts via email, SMS or Slack/webhook
  • Automatic escalation if problem persists
  • Daily/weekly summary with key KPIs
  • Integration with external monitoring (Grafana, Datadog)