Lesson No.
LIÇÃO-PT-007
🇵🇹
PT
Date
2026-05-26
07
Lesson 07 of 08 · Tourism
PublishedWhatsAppSMSEmail

Tourism bookings Algarve, Lisbon, Porto, Madeira and Azores

RPortugal receives ~30M tourists yearly. Local accommodation (registered with Turismo de Portugal) totals 100,000+ and depends on digital pre-arrival communication. 4notify integrates with Booking.com, Airbnb, Vrbo, Mews, Cloudbeds, with T-7d, T-1d, T+2h post check-in flows.
Context

Small Algarve owners can't staff 24/7. Pre-arrival digital comm is the Booking.com differentiator.

Legal framework
Decreto-Lei n.º 39/2008 — Alojamento Local

Written confirmation mandatory on durable medium.

RGPD — Retenção 12 meses pós check-out

Guest data destroyed after 12 months.

Lesson (steps)
01

PMS / channel manager webhook

Out-of-the-box: Booking.com, Airbnb, Vrbo, Mews, Cloudbeds, eviivo.

02

Three-step flow

T-7d: destination info; T-1d: smart-lock code; T+2h: 'Everything OK?'.

03

Smart-lock integration

Webhook with Nuki, August, TTLock; code valid check-in 14:00 → check-out 11:00.

04

Multilingual responses

FAQ bot in pt/en/es/fr/de/it for European markets.

Code
json
{ "template": "checkin_t_minus_1d", "channels": ["whatsapp", "sms"], "recipient": { "name": "James O'Connor", "phone": "+447712345678", "lang": "en" }, "booking": { "ref": "VIL-ALG-2026-3892", "property": "Villa Atlantica, Albufeira", "arrival": "2026-06-14T14:00:00+01:00", "smart_lock_code": "8421" } }
Sample message
WhatsApp

Villa Atlantica: Tomorrow we're expecting you! Address: Albufeira 14. Lock code: 8421. Check-in after 14:00.

Checklist
  • Connect chosen PMS
  • Smart-lock integration active
  • WhatsApp Business templates approved
What 4notify does differently

Meta-approved WhatsApp templates + off-the-shelf smart-lock — from booking event to working check-in in <30 min setup.

FAQ
What if guest has no WhatsApp?

4notify checks WhatsApp Business by number. If unavailable, auto SMS + email fallback.

Start free

14 days, no card. Support in Portuguese and English.

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