Passenger information duty NS and ProRail for disruptions and planned works.
NS Reisplanner, 9292 OV disruptions, Rijkswaterstaat alerts and AMBER Alert NL for the Dutch commuter
1.3 million train passengers per day via NS Reisplanner; 14 million active 9292 users; ProRail disruptions propagate to the platform within 90 seconds. 4notify integrates with NS Open Data, 9292 OV, ProRail disruptions feed, Rijkswaterstaat traffic centre and AMBER Alert NL for delivery of OV disruption and highest-priority alerts.
Pursuant to the Railways Act 2003 article 23 (passenger information duty) and the AMBER Alert NL Decree, NS in consultation with ProRail and 9292 issues the following Notice.
Legal framework for the Dutch missing-child notification system.
NS Open Data + ProRail Push subscription
4notify subscribes to NS Open Data and ProRail disruptions feed; latency to customer <90 seconds.
Per-route preferences
Customers register commuter route (e.g. "Amsterdam Centraal → Utrecht Centraal"); only relevant disruptions sent.
AMBER Alert NL priority
AMBER Alert NL receives highest-priority routing; bypasses STOP suppression due to public safety.
json
{
"gebeurtenis": "vervoer.storing",
"operator": "ns",
"lijn": "intercity_3500",
"richting": "amsterdam_utrecht",
"stations": ["Amsterdam Centraal", "Hilversum"],
"ernst": "ernstig",
"verwachte_opheffing": "2026-05-27T18:30:00+02:00",
"kanalen": ["push", "sms"]
}NS Intercity 3500 Amsterdam-Utrecht: severe delay via Hilversum. Expected clearance 18:30. Alternative route via Schiphol.
- NS Open Data API key valid
- 9292 OV subscription active
- AMBER Alert NL highest-priority routing configured
4notify is the only A2P service provider combining NS Open Data, ProRail disruption feed, 9292 OV, Rijkswaterstaat and AMBER Alert NL with per-route customer preferences from a single delivery envelope.
How fast are disruption alerts?
P50 latency from NS Open Data source to customer mobile under 90 seconds; AMBER Alert NL under 30 seconds via public-safety routing.
Start free
14 days, no card. Dutch + English support during the working week.